The Kathmandu Problem We Set Out to Solve
In 2017, our founders noticed a recurring headache for residents across Kirtipur, Kalanki, and Baneshwor: when a primary refrigerator or washing machine stopped working, homeowners were left at the mercy of informal street technicians. Customers endured opaque diagnostic fees, long multi-day delays without updates, and questionable replacement parts marked up by hundreds of percent without warranty papers.
We pioneered an authorised doorstep protocol across the valley. Our model ensures certified technicians arrive equipped with mobile testing gear, explain every malfunction directly in plain Nepali, verify whether a component genuinely requires replacement, and commit to fixed upfront quotation pricing before a single screw is opened.
Today, having completed repairs for more than 10,000 households throughout Kathmandu, Lalitpur, and Bhaktapur, our central inventory stores authentic factory-grade parts backed by a comprehensive 90-day post-service warranty. We treat appliance care not as a quick fix, but as a critical infrastructure lifeline for homes.
Lead Specialist
Lead Specialist
Lead Specialist
