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Contact Authorized Service Center

Have an appliance emergency or general inquiry? Our Kathmandu Valley dispatch desk coordinates same-day field diagnostics across Kathmandu, Lalitpur, and Bhaktapur every single day.

Fast Response Desk

Send Us a Message

We typically call back or dispatch technician diagnostics within 15–30 minutes.

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WhatsApp is opening with your details filled in. Press send there and our dispatch desk will call you back shortly.

Full Name *

Phone Number *

+977

Used for instant dispatch confirmation via SMS or call.

Email Address

City / Locality *

Appliance Type *

Message / Problem Description *

Your contact details go straight to our dispatch desk and are used only to arrange your repair visit.

Direct Dispatch Desk

Connect directly with certified engineers, senior technicians, and our customer service team.

Direct Phone Hotline +977 9740288957

Immediate technician dispatch & emergency telephone support

Email Desk info@authorizedservicescentre.com

Inquiries, warranty validation & corporate service contracts

Valley Central Lab & Workshop Kirtipur, Kathmandu 44600

Centrally located for rapid mobile van dispatch to Lalitpur & Kathmandu

Operating Hours Sun – Fri: 7:00 AM – 8:00 PM

Saturday: 9:00 AM – 5:00 PM

Emergency doorstep repairs available seven days a week

Instant chat desks Chat on WhatsApp Message on Viber Service Desk

45-Minute Dispatch Guarantee

Average technician arrival time inside Ring Road and metropolitan areas.

Geographic Coverage

Kathmandu Valley Service Map

Three interconnected service hubs ensuring rapid on-site repair across 30+ municipalities.

Central hub: Kirtipur Mobile units active

Central Workshop & Diagnostic Lab

Authorized Service Center

Kirtipur, Kathmandu 44600 • Open today until 8:00 PM

Get Directions Call Dispatch

Authorized Service Center bench technician testing a circuit board at the Kirtipur workshop

Inside the Kirtipur Workshop

Boards, compressors, and control panels that need bench-level testing come back to our central lab, then return to your home fully tested.

Calibrated multi-meters & load testers
Genuine spare parts inventory on site
Insured pickup and return transport

Fast-Track Protocols

Choose Your Immediate Support Route

Select the contact mechanism that matches your schedule and problem severity.

Emergency 45–60 min triage

Call Us Immediately

Fastest route for active water leakage, short circuits, a gas smell, or complete refrigeration failure. Speak instantly with a live engineer.

Call +977 9740288957

Visual pre-assessment

WhatsApp Fault Photos

Send appliance nameplates, error codes, leaking valves, or short audio clips of motor noises. We verify part availability before dispatching.

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Flexible schedule

Book Doorstep Online

Pick your exact preferred date and two-hour time window. Guaranteed flat diagnostic pricing and verified manufacturer spare components.

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Help & Clarifications

Questions About Contact & Booking

Direct answers to the most common queries received by our Kathmandu Valley dispatch coordinators.

Our phone line (+977 9740288957) is answered directly by an active operations supervisor within three rings during working hours. For emergency household breakdowns such as a refrigerator losing cooling or an overflowing washer, a technician reaches your doorstep within 45 to 60 minutes across Kathmandu, Lalitpur, and Bhaktapur urban zones.

Yes, and we strongly encourage it. A photo of the appliance model sticker alongside a 10-second video of the error code or irregular sound lets our technicians pack the right spare parts (pumps, inverter PCBs, thermal fuses) in advance, which is how we complete most repairs on the very first visit.

We provide same-day repair visits for all requests confirmed before 4:00 PM. Bookings submitted later in the evening are either serviced during emergency hours or scheduled for the next morning’s first priority slot, starting at 7:00 AM.

Your enquiry lands at our central dispatch desk. An intake specialist reviews the appliance brand and the fault you described, then calls you back to confirm your location landmarks and give an exact technician arrival estimate.

Still have questions before calling?

Our service warranty, transparent diagnostic fee breakdown, and spare parts policy are detailed in full.

Read Full FAQ

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